English Resources
Please fill out our questionnaire!		Here is a comprehensive list of materials that are available in English on The Manager's Electronic Resource Center. Choose from the list below to find resources on a particular management topic. Community Health Services Organizational Sustainability Human Resources Management Health Policy & Reform General Interest & Special Topics Clinical Services Organizational Planning Financial Management Information Management Community Health Services From the online version of our continuing education publication The Manager: Conducting Local Rapid Assessments in Districts and Communities Case: Hondurala District Prepares for a Local Rapid Assessment Supplement: The Manager's LRA Reference Guide Using Maps to Improve Services Case: Mrs. Rahima's Village: A New Look at Family Planning in Kalishpur Working with Boards of Directors Case: Mr. Mwangi Versus the Board: Conflict in Kanapi Increasing Community Participation in Family Planning Programs Case: Male Leaders Participate in Mrs Ndere's Family Planning Program Bringing Services to Hard to Reach Populations Case: The Perolimbia Ministry of Health Brings Services to a Hard to Reach Population A unique collection of case studies in community distribution Beyond the Clinic Walls Other resources Community-Based Distribution Agent Interview Guide Community-Based Distribution Supervisor Interview Guide To further explore this topic, visit Managing Community Health Services Return to top of page
		Clinical Services From the online version of our continuing education publication The Manager: Focusing on Customer Services Case: FAMSAN Places Client Needs First Reducing Client Waiting Time Case: Mrs. Manumbu's Wait: A Case for Reducing Client Waiting Time Making Your Clinic Building Work Case: Bale Health Post Reconfigures its Space Improving Contraceptive Supply Management Case: Mrs. Asuman's Emergency Order Using CQI to Strengthen Family Planning Programs Case: Pursuing Quality at the Santa Rosa Clinic From the online version of The Family Planning Manager's Handbook: Getting Contraceptives to the Client Other resources Indicators for Assessing CQI Efforts Reducing the Number of No-Show Clients To further explore this topic, visit Managing Clinical Services Return to top of page
		Organizational Sustainability From the online version of our continuing education publication The Manager: Planning for Sustainability: Assessing the Management Capabilities of Your Organization Case: Dostluk Health Services Assess its Management Capabilities The MDA Start-Up Kit Supplement: Pocket Guide to MDA Indicators From the online version of The Family Planning Manager's Handbook: Making Your Organization Sustainable Other resources Talking about Leadership Transition: Making the Undiscussable Discussable To further explore this topic, visit Keeping Your Organization Sustainable Return to top of page
		Organizational Planning From the online version of our continuing education publication The Manager: Forming Partnerships to Improve Public Health Case: The Apumanchac District Health Partnership Assesses its Progress Learning to Think Strategically Case: Analyzing Strategic Issues for San Miguel Clinic Developing Plans and Proposals for New Initiatives Case: A Proposal for Rio Blanco Region From the online version of The Family Planning Manager's Handbook: Planning for the Future Developing and Using Workplans Other resources Framework for Analyzing Program Characteristics and Defining Priorities for Action Karachunywo District Plan Problems in Chironga District The Family Planning Association of Africa Holds a Training Workshop To further explore this topic, visit Planning for Your Organization Return to top of page
		Human Resources Management From the online version of our continuing education publication The Manager: Human Resources: Managing and Developing Your Most Important Asset Case: Staropol District Health Office Looks at the Human Resource Implications of its New Responsibilities Supplement: Human Resource Development Assessment Tool Improving Supervision: A Team Approach Case: Mr. Traore Introduces Team Supervision Assessing the Impact of Training on Staff Performance Case: The Family Planning Training Institute Looks at the Impact of its Work From the online version of The Family Planning Manager's Handbook: Staffing Your Program Supervising and Supporting Your Staff Training for Effective Performance Other resources Planning an Event Managing Group Dynamics Monitoring an Event Reviewing and Revising a Training Course Negotiating for a New or Revised Training Event Open Space Technology To further explore this topic, visit Managing Human Resources Return to top of page
		Financial Management From the online version of our continuing education publication The Manager: Using Cost and Revenue Analysis Tools Case: ASF Begins a Cost and Revenue Analysis Charging Fees for Family Planning Services Case: Mr. Ngao's Proposal: Introducing Client Fees Analyzing Costs for Management Decisions Case: Determining Service Costs at Clinica La Villa From the online version of The Family Planning Manager's Handbook: Managing Your Finances To further explore this topic, visit Managing Your Organization's Finances Return to top of page
		Health Policy & Reform From the online version of our continuing education publication The Manager: Turning Research into Action: The Decision-Linked Research Approach Case: Kasboudir Links Research to Programmatic Decisions Integrating STD/HIV Services into Reproductive Health Settings: Strategic and Management Issues Case: Kualakot Health Center Plans to Integrate STD/HIV Activities into their Health Services Managing Integrated Services Case: Dr. Dupont Integrates MCH and Family Planning Services in Munda District Decentralizing Health and Family Planning Services Case: Angelino Regional Clinics Deal with Decentralization From the online version of The Family Planning Manager's Handbook: Coordinating to Improve Services Other Resources: Papers on Decentralization To further explore this topic, visit Papers on Decentralization Return to top of page
		Information Management From the online version of our continuing education publication The Manager: Using Evaluation as a Management Tool Case: Mrs. Chege Conducts an Internal Evaluation to Measure Program Performance Using National and Local Data to Guide Reproductive Health Programs Case: Tracking the Progress of Reproductive Health Services in the Highland District Supplement: Guide to National and Local Reproductive Health Indicators Using Service Data: Tools for Taking Action Case: Mrs. Obi's New Acceptors: A Case for Analyzing Service Summaries Reducing Discontinuation in Family Planning Programs Case: The Tapong Clinic: Deciding Whether to Measure Discontinuation From the online version of The Family Planning Manager's Handbook: Managing and Using Information To further explore this topic, visit Managing Information Return to top of page
		General Interest & Special Topics From the online version of our continuing education publication The Manager: Cairo and Beyond: Addressing the Critical Management Challenges Working Solutions Worldwide Building a Common Vocabulary: A Glossary of Management Terms Using Electronic Communications in Family Planning Supplement: A Primer for Accessing and Using Electronic Communications Technology Return to top of page Features
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