PARENT SITES: [ERC HOME] [UNICEF]
Welcome Case Study Map
Main Topics

Solve Problems

Focus on the User

Build Teams

Manage the Process

Problem Solving Concepts

Identify the Problem

Describe the Problem

Analyze the Problem

Plan the Solution

Implement the Solution

Evaluate the Solution

Tools for Planning the Solution

Brainstorming

Force Field Analysis

SWOT Analysis

Prioritization Matrix

Hierarchical Flow Chart

Program Matrix

Benchmarking

  

Program Matrix

Who uses it?

The managers, or members of the team.

Why use it?

To plan out how you will achieve an objective through specific activities.

When to use it?

After you have established an objective.

How to use it:

  1. Think about the objective you want to operationalize. What are the different activities that need to take place to meet that objective?

  2. Create a chart that has the following headings:

    Activities
    (What? How? Where?)
    Indicators
    (Evaluation Method)
    Goal
    (How much?)
    ResourcesPersonnel
    (Who?)
    Time Line
               
               
               

    Activities - What exactly will take place?
    Indicators - How will you evaluate the activity? How will you know if you are successful?
    Goals - How often, how much?
    Resources - What materials or finances are needed for each activity?
    Personnel - Who is responsible for each task?
    Time Line - When will this take place?

  3. Fill out the chart, and plan out the indicators, goals, resources, personnel, and time line for each activity that makes up your overall objective.

Example:

Here is an example of using a program matrix to plan the solution.

         
Return to Concept: Plan the Solution
View Next Tool: Benchmarking
         

Go to: WelcomeCase StudyMap




Parent Sites:
United Nations Children's Fund The Manager's Electronic Resource Center Management Sciences
for Health
UNICEF Home ERC Home
ERC Search
MSH Home









The Guide to Managing for Quality Copyright 1998 MSH and UNICEF

Questions? Comments? Need help? Contact us at erc@msh.org