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Welcome Case Study Map
Main Topics

Solve Problems

Focus on the User

Build Teams

Manage the Process

Problem Solving Concepts

Identify the Problem

Describe the Problem

Analyze the Problem

Plan the Solution

Implement the Solution

Evaluate the Solution

Tools for Planning the Solution

Brainstorming

Force Field Analysis

SWOT Analysis

Prioritization Matrix

Hierarchical Flow Chart

Program Matrix

Benchmarking

  

Hierarchical Flowchart

What is it?

A hierarchical or "top-down" flowchart focuses on the major steps of a process.

Who uses it?

The managers, or members of the team.

Why use it?

To determine the major steps of a process.

When to use it?

When you are trying to systematize the planning of activities.

How to use it:

  1. Identify the major steps of the process.

  2. Put each step in a box across the top of the page.

  3. List the main sub-steps below each major step.

Here is an example of a hierarchical flow chart:

Example:

Here is an example of using a hierarchical flow chart to plan the solution.

         
         
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