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Welcome Case Study Map

Main Topics


		Solve Problems
		Focus on the User
		Build Teams
		Manage the Process

Problem Solving Concepts


		Identify the Problem
		Describe the Problem
		Analyze the Problem
		Plan the Solution
		Implement the Solution
		Evaluate the Solution

Tools for Implementing the Solution


		Supervision
		Community-Based Monitoring
		Control Chart
		Checklist
		Diagnostic and Treatment Algorithm
		Partograph

Checklist

What is it?

A checklist is a tool you can use to systematically observe a process, using a list of closed-ended questions.

Who uses it?

The team, the manager.

Why use it?

To ensure that different types of service providers in your organization are complying with the stated standards of treatment.

When to use it?

When you are trying to analyze a problem, or when you are trying to find out if a solution to a problem has been implemented successfully. A checklist can be used also to check for the consistency of a process on the basis of a flowchart.

How to use it:

Review the steps of the process that you want to observe.
Select the critical steps of the process.
Make a list of questions to check if the steps are performed. These questions should be "closed," that is, able to be answered only by "yes" or "no".
Perform the observations and collect the data.

Example of a checklist:

Date:
Hour:
Place:
Name of Provider:
Profession:
Patient's Clinical File #:
Did you take the patient's temperature?	Yes	No
Did you weigh the patient?	Yes	No
Did you take the patient's blood pressure?	Yes	No
Did you take the patient's blood pulse?	Yes	No

Example:

Here is an example of using a checklist to implement the solution.

Return to Concept:	Implement the Solution
View Next Tool:	Diagnostic and Treatment Algorithm

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