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Welcome Case Study Map
Main Topics

Solve Problems

Focus on the User

Build Teams

Manage the Process

Focus on the User Concepts

Record Observations

Build Consensus

Collect and Analyze Data

Tools for Building Consensus

Brainstorming

Prioritization Matrix

Focus Group

Managing Meetings

Negotiation Techniques

  

Strategies for Managing Meetings

What is it?

Teams often do a lot of their work in meetings. Unfortunately, meetings can take a lot of time without accomplishing much if not managed carefully.

Who uses it?

The manager or the team members.

Why use it?

The strategy can be used to improve productivity of meetings.

How to use it?

There are five major strategies for increasing the productivity of meetings:

  1. Use an agenda: Each meeting should have an agenda. The agenda should include the items to be discussed, a time limit for each item, and the person responsible for each item.

  2. Select a moderator who is responsible for keeping the meeting focused and moving forward. The group leader could be the moderator, or team members can rotate this responsibility.

  3. Commit to participation and communication: The moderator should: try to encourage everyone to participate; facilitate communication by summarizing and synthesizing ideas and presenting conclusions; regulate whose turn it is to speak; and intervene if the discussion breaks down or goes off track.

  4. Take minutes: One person should take notes on the main themes and the key points that are discussed during the meeting. Be sure to include who committed to do what work by when, etc.

  5. Evaluate the meeting: Always review and evaluate each meeting. Include in the evaluation decisions about how the next meeting could be improved.

         
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The Guide to Managing for Quality Copyright 1998 MSH and UNICEF

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