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Welcome Case Study Map
Case Study Sections

Getting Started

Developing a Strategic Plan

Identifying the Problem

Describing the Problem

Analyzing the Problem

Planning the Solution

Implementing the Solution

Monitoring/Evaluating the Solution

Related Topics

Developing Strategies Tools: Swot Analysis

  

SWOT Analysis: Internal Analysis

As you conduct an Internal Analysis of your organization, you may want to examine your organization's strengths and weaknesses in the following areas:

Management Capabilities

for example
  • Organizational structure: Does the organizational structure hinder or facilitate a free flow of information? What about client-responsive implementation of activities?
  • Planning: Have feasible long- and short-term plans been made, involving staff and community?
  • Coordination: How well do different departments of your organization cooperate and coordinate with each other?
  • Staffing: Are staff roles clear? Do staff have consistent training and feedback to ensure high performance?
  • Supervision: Do all staff meet regularly with a supervisor? Do staff view the supervisor's role as one of guidance, assistance, and support?
  • Training: Do you regularly assess training needs of staff?
  • Management Information System: Do managers have accurate information on the progress made toward the objectives of the program?

Programming Capabilities:

for example
  • Capacity: What is the potential capacity of your program to provide services? Does the current level of activities match this capacity?
  • Quality: How can you improve quality of care in your program? What is the level of client satisfaction?

Financing Capabilities:

for example
  • Self-financing: What is your current level of self-financing?
  • Outside funding sources: What are your current sources of financing? How stable are these sources?

         
         

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The Guide to Managing for Quality Copyright 1998 MSH and UNICEF

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