PARENT SITES: [ERC HOME] [UNICEF]
Welcome Case Study Map
Case Study Sections

Getting Started

Developing a Strategic Plan

Identifying the Problem

Describing the Problem

Analyzing the Problem

Planning the Solution

Implementing the Solution

Monitoring/Evaluating the Solution

Related Topics

Describe the Problem Tools: Line Graph

  

Using a Line Graph

The team hypothesizes that the waiting time for registration might vary depending on the day of the week. They look at the data they have collected on waiting times for registration:

Event Registration
Monday 120 min.
Tuesday 40 min.
Wednesday 30 min.
Thursday 40 min.
Friday 80 min.
Average
for
week
62 min.

Next, they decide to create a line graph with this data. The x-axis will represent the days of the week, and the y-axis will represent the waiting time in minutes. They plot the data points on the graph and connect the dots to form a line. Below is the line graph they create:

By observing the line graph, the team can clearly see that Mondays and Fridays are the days with the longest wait in registration, and that Mondays are the worst days for long waits.

         
Continue on to next section of case study
         

Go to: WelcomeCase StudyMap




Parent Sites:
United Nations Children's Fund The Manager's Electronic Resource Center Management Sciences
for Health
UNICEF Home ERC Home
ERC Search
MSH Home









The Guide to Managing for Quality Copyright 1998 MSH and UNICEF

Questions? Comments? Need help? Contact us at erc@msh.org