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Welcome Case StudyMap
Main Topics

Solve Problems

Focus on the User

Build Teams

Manage the Process

Focus on the User Concepts

Record Observations

Build Consensus

Collect and Analyze Data

Tools for Collecting and Analyzing Data

Indicators

Table

Control Chart

Line Graph

Pie Chart

Bar Graph

Histogram

  

Data Collection and Analysis

Why?

Comparing the data you have collected with goals, norms, and standards helps you identify, describe, monitor, or evaluate health service problems. You will learn not only about output or coverage, but also about impact or satisfaction.

What?

Data collection or documentary compilation are techniques that use existing sources of information to enable an approximation of user needs from the point of view of the health professionals.

How?

Some of the techniques you can use include:

  • Collect data from written documents, such as health or management information systems, clinical reports, registries, daily reports or surveys, cartographic documents, or image and sound documents (for example: interviews, or tape recordings of focus group sessions).

  • Different tools can be used such as:
         
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The Guide to Managing for Quality Copyright 1998 MSH and UNICEF.

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