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The Provider's Guide to Quality & Culture


 
    What is Cultural Competence?
    Evaluating Oneself
    Avoiding Stereotypes
    Cultural Competence Pointers
    Provider Perspectives
    References

 
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Provider Perspectives

Provider Perspectives are short audio segments featuring practitioners as they describe their experience working with culturally diverse populations.

Note: To hear the audio clips, please install Flash 6. This software is free and can be downloaded from the Macromedia Flash Download Center. Please note that this download may take several minutes.

Note: Because this audio was not originally recorded in a way that is optimal for the web, some clips may be a little difficult to decipher. We think the substance of the messages merit their inclusion on the site, even if the audio quality is not optimal. You may want to turn up the volume on your computer and/or read the accompanying text transcript.

To learn from other providers, click on the links below. The Audio clips and corresponding text transcripts will appear in a pop-up window. To listen to the audio clips, first click the "click for audio" button, then click the "Play" arrow to begin the sound. To alter the size and shape of the window, click and drag the lower right-hand corner.



Getting Started: Reflections on Cultural Competence
Arthur Chen, M.D Audio
Denice Cora-Bramble, M.D Audio
M. Leon Sears, II, M.D Audio
Audio
Reader Perspectives Text

Patient Provider Interaction
Denice Cora-Bramble, M.D. Audio
Arthur Chen, M.D. Audio
Audio
Andrew Cohen, DO Audio
Audio
Ricardo Custodio, M.D.,M.P.H. Audio
Suzanne Fields, M.D. Audio
Robert C. Like, M.D., M.S. Audio
Gwendolyn Stretch, M.D. Audio
Reader Perspectives Text

Health Disparities
Denice Cora-Bramble, M.D. Audio
Robert C. Like, M.D., M.S. Audio

Cultural Groups
Arthur Chen, M.D. Audio
Suzanne Fields, M.D. Audio
Robert C. Like, M.D. Audio
Theresa M. Maresca, M.D. Audio

Culturally Competent Organizations
Ricardo Custodio, M.D., M.P.H. Audio
Arthur Chen, M.D. Audio

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MSH Website
The Provider's Guide to Quality and Culture is a joint project of
Management Sciences for Health (MSH)
U.S. Department of Health and Human Services
Health Resources and Services Administration.
Bureau of Primary Health Care
The Provider's Guide is
part of MSH's Electronic Resource Center, which is funded in part by the U.S. Agency for International Development.
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