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Assessing the Impact of Training on Staff Performance
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Assessing the Impact of Training on Staff Performance
Assessing the Impact of Training on Staff Performance
The Manager
is a continuing education publication presenting in-depth discussions of management strategies for improving health services.
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Table of Contents
Introduction
Understanding Training Evaluation
Types of Training Evaluation
Conducting a Training Impact Evaluation
Linking Performance and Training: The TIE Process
Step 1: Identify Job Performance Issues
Step 2: Collect the Data
Evaluation Techniques and Instruments
How to... Design an Effective Evaluation Instrument
Defining Your Sample
How to... Plan and Organize the Data Collection Process
Step 3: Analyze the Data
Step 4: Interpret the Data
Decision Tree for Interpreting Tie Results
Step 5: Report on the Findings
Step 6: Make Changes
Agreeing on a New or Revised Training Course
Working Solutions - Central Asian Republics
Continuing the TIE Process
References
Reviewers' Corner
Checklist for Training Impact Evaluation
Case Study:
The Family Planning Training Institute Looks at the Impact of its Work
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