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Glossary For "E"

Effectiveness
The extent to which a program has made desired changes or met its objectives through the delivery of services.

Efficiency
The extent to which a program has used resources appropriately and completed activities in a timely manner.

Equity (also known as Reserves)
The "net worth" of the organization, calculated by subtracting the value of its liabilities subtracted from the value of its assets.

Evaluation
A process of gathering and analyzing information for the purpose of determining whether a program is carrying out the activities that it had planned and the extent to which the program is achieving its stated objectives (through these activities). The evaluation is used as a tool to learn how the program is most effective and/or what modifications should be made to improve services.

Exit Interview
An interview conducted with clients as they leave the family planning clinic to assess how they felt about the services they received. The interview can be an informal conversation, or a more formal questionnaire, that focuses on a particular aspect of service delivery.

Expenditures
In cash accounting, actual disbursements of cash or checks.

Expenses
All the costs incurred in operating a program. In an accrual system, an expense is recorded in the accounting system when it is incurred, before you actually expend cash to pay the bill.

Experiential Learning
A method of teaching which uses active participation and the applied use of new skills through role playing and on-the-job experience, in addition to lecturing.

Expiration Date
The date determined by the manufacturer beyond which a contraceptive should no longer be dispensed to clients.

External Coordination
The process of identifying the common goals and functions of different organizations and of collaborating among organizations to implement activities to reach these common goals. Frequently, the allocation of activities and responsibilities among organizations is determined by the specific strengths of each organization.

External Environment
The prevailing conditions in the country or region that affect family planning program development, including culture, policy, economy, health, market, sources of funding and commodities, and demographics.


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