Supervising and Supporting Your Staff
- Set specific performance objectives for and with each staff member.
- Develop a supervisory schedule showing the date and time of
supervisory sessions and distribute it to staff.
- Develop a supervisory checklist that lists what will be observed, the
data to be collected, and program support activities for each session.
- Supervisory sessions, at minimum, consist of:
- A review of the activities for the past three to six months;
- A plan for future activities;
- A discussion of employee concerns.
- Review the notes of the supervisory sessions immediately following the
sessions, write down the follow-up activities that were promised
during the session, and carry them out.
- Handle performance problems in a timely and equitable manner, and find
reasonable solutions with the help of the employee in question.
- Employ conflict resolution techniques and handle conflicts in a timely
and equitable manner.
- Pay attention to the quality of the work environment and make
adjustments as needed.
- Use staff motivation techniques.
- Provide constructive feedback on a regular basis.
- Conduct scheduled employee performance appraisals, providing employees
with the time and opportunity to comment on the effectiveness of their
supervisors.
