Example from Thailand

Job Description of a Field Supervisor

Title: Field Supervisor, Southern Thailand Appropriate Resources and Technology Support Project

Reports to: Field Manager

Percent time works: 100 percent

Job Summary: Supervises approximately 65 trained volunteers* in educating, counseling, and providing contraceptives to villagers. Maintains records on information, education, and communication (IEC) presentations, clients served, and income generated.

Job Responsibilities:

• Conducts monthly monitoring visits to the working areas to assess the performance of the volunteers.
• Explains the new promotional items to volunteers and offers advice on how to promote sales.
• Reviews and analyzes the client records and records on income generated through contraceptive sales; identities problems and carries out solutions.
• Resupplies the volunteers with contraceptives and ensures that each has a sufficient supply.
• Provides screening, counseling, and first cycle pills to direct-sales clients and then refers clients to the nearest volunteer for resupply.
• Prepares and submits monthly report to the branch office or to the Bangkok Office.
• Collects data as may be requested by the Project Officers.
• Supervises the volunteers.
• Applies the points system to select the outstanding volunteers in each subdistrict.
• Conducts other tasks as may be assigned by the Field Manager.

* Community-based distribution programs in Thailand are staffed by volunteers. The trained volunteers received a nominal proportion of the income earned from the sale of contraceptives. (They might earn between 13 and 20 percent of the price of a package of oral contraceptives.) The tasks given to volunteers are very limited and they are not expected to do extensive home visiting or client follow-up. There is often a large number of volunteers, although each volunteer may not have many clients.